1. Who We Are
The Supports Desk provides remote administrative and customer support services to businesses across the UK. This policy explains how we handle your personal data when you use our services or visit thesupportsdesk.com.
2. What We Collect
- Contact details — Name, email, phone number, and business information provided through forms or consultations.
- Business data — Operational information shared for the purpose of delivering our services.
- Usage data — Anonymous analytics including pages visited, browser type, and referring source.
3. How We Use It
We use your information to provide and improve our services, communicate with you, send relevant updates (with consent), analyse website usage, and comply with legal obligations.
4. Data Security
We implement appropriate technical and organisational measures to protect your data against unauthorised access, alteration, disclosure, or destruction. All data handling is GDPR-compliant.
5. Data Sharing
We never sell or trade your personal information. Data is only shared with third parties where necessary to deliver our services (e.g., secure cloud storage) or as required by law.
6. Your Rights
Under GDPR, you have the right to:
- Access your personal data
- Rectify inaccurate data
- Request deletion
- Restrict processing
- Data portability
- Object to processing
7. Cookies
Our website uses cookies to enhance your experience. You can disable cookies via your browser settings, though this may affect site functionality.
8. Contact
Questions about this policy? Email brian@thesupportsdesk.com or call 07548 242 259.